Frequently Asked Questions about CCM® or Capital Cycle Management Platform.
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Use the Frequently Asked Questions below to help guide you through your user experience. Have a specific question? Drop us a message at the bottom of the page so can we can contact you to help you out!
What does the Fleet Analytics page help me do?
The Fleet Analytics Dashboard provides you with real-time visibility into your Capital Equipment Fleet to analyze information based on region, facility, or department while allowing you to filter by product category, age, and standardization by manufacturer or model. Using a proprietary algorithm, CCM® generates data-driven decisions on optimal timing for asset replacement based on factors such as age, repair history, utilization, and equipment technology.
Optimal timing for replacement is represented by the Green, Yellow, and Red bar chart that symbolizes Good, Plan, and Replace, respectively.
How do I filter to see only my service line?
In the location filters on the left side of the screen, you will see a drop down option labeled “Service Line”. Click the drop down and scroll for your service line and select it. Once you make your selection, the top-down filter will display all of the relevant statistics and charts on the page.
Depending on your role with your company, you may not have visibility to certain filters.
How do I view only ONE product sub-category?
To view only one product sub-category, you must use the Product Category filters on the left side of the screen. Product Categories can have multiple layers of Sub-Categories within the main Product Category. We refer to these as a Parent, Child, and Grandchild relationship.
Each Product Category will have an arrow to the left side of it. When you click on this arrow, it will drop down various sub-categories (child) within the Product Category that you selected. If there is an arrow next to one of the sub-categories, then this indicates that there is another sub-set (grandchild) within the Product Sub-Category. This allows you to drill down into the most granular view of your equipment.
Why are only certain models being shown?
The CCM® platform utilizes top-down filters so they display the correct information based on the filters you select. Therefore if you think there should be more models being displayed, check to see if you have a “manufacturer” filter selected. This would narrow down the amount of models you would see for a selected Product Category or Location.
What do green, yellow, and red mean in the bar chart based on age?
HANDLE has taken the AHA or American Hospital Association guidelines for Equipment Age by category and used the values to show you which assets are Good (Green), meaning that they are well within their useful life guidelines, Plan (Yellow) meaning that they are 2 years or less from the end of their Useful Life, and Bad (Red) meaning that they are past their Useful Life according to AHA.
Why do most of my beds need to be replaced based on score?
Score is a unique algorithm developed by HANDLE that is based on several factors such as Age, repair history, utilization, external market factors and equipment technology.
HANDLE believes this value is more scientific and closer to reality in terms of what assets need to be replaced vs. looking at just the age alone.
For example if much of your Lighting is Halogen technology, the algorithm will read that factor as older equipment technology and weigh that as factor to replace with LED lights along with the other factors of Age, repair history, utilization, and external market factors.
What puts a piece of equipment in the "Replace" category based on age?
HANDLE has taken the AHA or American Hospital Association guidelines for Equipment Age by category. For the “Replace” or red category, this means that those pieces of capital equipment are past their useful life based on your purchase date of the respective equipment.
How do I export my desired report?
Once you have selected your desired Location, Product Categories, Manufacturer, and Model filters, you may export your report by clicking the blue drop down button that is in the top left corner of the screen above the filters. Once you click the drop down, you will see “Export PDF” and this will take your current screen and create a printable and shareable PDF.
How do I find the largest provider of beds to my whole hospital system?
To find your largest provider of beds in your whole hospital system will only require you to use the Product Category filters since you are looking for the largest provider throughout the hospital system as a whole. First, make sure that the “Beds” Product Category is the only one selected in the Product Category filters. As you select the Product Category filter, it will automatically display the relevant statistics. To see who is the largest provider of beds, look underneath the bar chart in the middle of the screen and you will see the “Manufacturer Standardization” pie chart. You can hover over the largest section of the pie chart and it will display the percentage and total pieces of equipment made by that manufacturer in your health system. There will also be a display to the right of the pie chart that will list out the manufacturers and their respective allocation by percent in your hospital system.
Note: Depending on your role with your company, you may not have visibility to certain filters or locations within the hospital system.
How old are my sterilizers by serial #?
First, make sure you have the correct Location filters selected that you want to view. Then select only the “Sterilization” Product Category and this will populate the real-time data of Sterilization equipment within your selected location filters. “Sterilizers” is a Sub-Category in “Sterilization”. Therefore, click the arrow to the left of the “Sterilization” Product Category and this will display the Sub-categories. All the Sub-categories will be selected automatically so you will need to unselect the Sub-categories other than “Sterilizers”.
Once you have selected the filters above, the real-time data will be displayed. In order to view the Sterilizers by Age and Serial #, click on “Total Assets” above the bar chart in the middle of the screen. This will take you to the “List View”.
In “List View”, you can view the capital equipment by Serial # and Age in the table that is on the bottom half of the screen. In the table header, you can toggle with the order of serial # by smallest number to largest or vice versa and the age from oldest to most recently purchased and vice versa.
How do I find what model of defibrillators we have?
First, make sure you have the correct Location filters selected that you want to view. Then select only the “Defibrillators” Product Category and this will populate the real-time data of Defibrillators within your selected location filters. To see what models of defibrillators you have, look underneath the bar chart in the middle of the screen and you will see the “Model Standardization” pie chart. To the right of the pie chart, you will see a list of the defibrillator models and their respective percentage allocation within your selected Location filters.
You can alter this data if you want to only look at a certain manufacturer. You will need to select a Manufacturer in the Manufacturer Filter. When selected, all the relevant statistics and charts on the page will change.